After-sales support
Service & Spare Parts
Send us your request about a fault, maintenance, spare parts or operation of your machine — our team will get back to you.
Request types
How can we help?
Choose the heading closest to your request; the form opens with it selected.
Auxiliary Products and Spare Parts
Spare parts, auxiliary equipment and service requests for Piton Makina machines. Tell us your machine model and we will get back to you.
Service request
Send us your request
The more detail you give about the machine model and the situation, the better we can guide you.
Fields marked with * are required.
Please include in your request
- The machine model and, if available, the serial number on its nameplate
- When and how the problem appeared
- Any warnings shown on the display or control panel
- For spare parts, a photo of the part (you can share it on WhatsApp)
For your safety, stop the faulty machine and do not let unauthorised persons work on it.
Do you provide installation and operator training?
Our machines are delivered ready to run, together with an operating manual. Operator training is given through the videos on our YouTube channel or in a one-to-one video session, and installation support is provided on request. The scope of installation and training is clarified at the quotation stage.
How do service and spare parts support work?
We stay with you after the sale. If you have a problem or a question, you can reach us by phone, WhatsApp or e-mail seven days a week, and our team will work with you on a quick solution. For spare parts, simply send a request stating your machine model. The scope and terms of the warranty are clarified at the quotation stage.
Next step
What else do you need?
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